Privacy Policy

EasyIron (“EasyIron”, “we”, “our”, “us”) is a trading name of Easy Iron Solutions & Services Sdn Bhd. We respect the privacy rights of its online visitors (“you”, “your”, “yours”) and recognise the importance of protecting the information collected about them. We have adopted a corporate-wide Privacy Policy that guides how we collect, store, and use the information that you provide us with. As part of our commitment to your privacy rights and security, the following information is provided by EasyIron to enable our online visitors to be fully informed of our Privacy Policies. By visiting easyironspray.com, you are accepting and consenting to the practices described in this Privacy Policy.

If you are under 16, we require that you inform a parent or guardian about EasyIron‘s Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions before registering or placing an order with EasyIron. This Privacy Policy does not apply to websites maintained by other companies or organisations to which we link and EasyIron is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organisations before submitting your details.

WE TAKE OUR CUSTOMERS’ PRIVACY SERIOUSLY AND WE WILL ONLY COLLECT AND USE YOUR PERSONAL INFORMATION AS OUTLINED BELOW.

Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information, which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your username and password. If you have any comments or suggestions, we would be pleased to receive them at our address or by emailing us at alex@easyironspray.com.

 

COLLECTION OF PERSONAL INFORMATION

EasyIron does not sell, share or trade customers’ personal information collected online with third parties.

By registering, you are consenting to the collection of your Data. If an order is placed with us, we need to hold your Data including your name, email address, phone number, home address, shipping and credit/debit card billing address(es) so that we can process and fulfil your order. Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner’s systems. Additionally, we may also obtain your Data as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and let you know the status of your order. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customise them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes.

We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).

When you register as a user on EasyIron’s website, we may also use your Data to send you marketing updates but only ever in accordance with your preferences. We do not sell your Data to third-party marketing companies.

We do collate information about site traffic, sales, wish lists, and other commercial information which we may pass on to third parties but this information does not include any Data which can identify you personally.

Finally, we may use your Data for our internal and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors’ needs.

From time to time EasyIron may employ third-party business partners to collect Data on EasyIron‘s behalf and to assist EasyIron with its data hosting, email, debt collection (only if applicable) and customer services (“Third Party Service Providers”). In such cases, these Third Party Service Providers will be subject to confidentiality agreements and instructed by EasyIron to comply fully with our Privacy Policy.

Payments that you make through the Site will be processed by EasyIron. You must only submit to us or the Site, information which is accurate and not misleading and you must keep it up to date and inform us of changes.

Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. There, you can view the details of your orders that have been completed, those that are open and those that are scheduled to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorised third parties. We cannot assume any liability for the misuse of passwords unless this misuse is our fault.

 

SECURITY OF YOUR PERSONAL INFORMATION

EasyIron ensures that all information collected will be safely and securely stored. We protect your personal information by:

• Restricting access to personal information;
• Maintaining technology products to prevent unauthorised computer access; and
• Securely destroying your personal information when it’s no longer needed for our record retention purposes.

 

DISCLOSURE OF PERSONAL INFORMATION

We will not share your information with any other organisations other than related companies, sister companies and those third parties directly related to the delivery of the products you have purchased from easyironspray.com. In exceptional circumstances, EasyIron may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. EasyIron is committed to complying with the PDPA (Personal Data Privacy Act 2010) and all applicable laws pertaining to privacy and data protection, whether in Malaysia or abroad.

We may however use your contact information to send newsletters from us and from our related companies.

IF YOU BELIEVE THAT YOUR PRIVACY HAS BEEN BREACHED BY EASYIRON, PLEASE CONTACT US AT alex@easyironspray.com AND WE WILL RESOLVE THE ISSUE.

 

COLLECTION OF COMPUTER DATA

When you visit www.easyironspray.com, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:

• Your computer’s IP address
• Browser type
• Webpage you were visiting before you came to our site
• The pages within EasyIron you visit
• The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.

This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.

 

COLLECTION OF COMPUTER DATA

When you visit www.easyironspray.com, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:

• Your computer’s IP address
• Browser type
• Webpage you were visiting before you came to our site
• The pages within EasyIron you have visited
• The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.

This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.